Kroger Coupon Policy

I like to have/be aware of the coupon policies of the stores that I shop. Looking over the blog, it is apparent that I have not posted these before, so here goes.

I found a Print at Home Coupon Acceptance Policy and a Digital coupon policy, but no standard manufacturer coupon policy.

Kroger in Oak Ridge does double $.50 or lower coupons, no tripling. Not sure if I have ever used a buy one get one free coupon on a buy one get one free sale yet to know if it tends to work. I have doubled $.50 coupons to obtain a free item. I have tried to buy something for $.99 and use a $1 Kroger digital coupon and that failed.

Kroger Print-at-Home Coupon Acceptance Policy

Effective November 2007, all Kroger divisions accept industry-standard, secure print-at-home coupons. We recently partnered with Coupons Inc., the industry leader in print-at-home coupons, to offer print-at-home coupons on Kroger.com and all of our store banner websites. You may also find coupons on brand websites and legitimate coupon websites like Coupons.com. Help us make your shopping experience a pleasant one by keeping in mind these simple rules for using Print-At-Home coupons.

We can only accept print-at-home coupons if they scan properly at checkout. Legitimate printable coupons are delivered using special software designed to print a properly rendered barcode on the coupon and limit the number of coupons printed.

We will generally not accept “FREE product” (no purchase required) print-at-home coupons. It is currently an industry practice not to produce print-at-home manufacturer’s coupons for free product. Buy-one-get-one-free coupons and other values that have a purchase requirement are acceptable.

We will usually not accept coupons for more than about 75% of a product’s value. For example, a $2 off coupon will be acceptable for a product that normally sells for $5 or more, but a $2 off printable coupon for a product that sells for $2.25 is unlikely to be legitimate. If there are exceptions, we are usually provided advance notice by the manufacturer.

Coupons will be rejected if they appear distorted or blurry, altered in any way, or are obvious duplicates. You should always print the coupon yourself directly from the website or email that is offering it. Only then can you ensure you are printing a legitimate coupon. The coupon will never appear on your computer screen. A legitimate coupon is never sent as a graphic or PDF or sent in a Word document.

Print-at-home coupons should never be copied, sold, or traded. They should not be photocopied or scanned and distributed to others. They have unique serial numbers printed on them and follow an industry-standard format. Coupons are never sold and you should not pay for someone’s “time to clip” or other service fee.

For more information about using print-at-home coupons and to check coupons for validity please visit the Coupon Resource Center online at http://www.printcoupons.com.

Digital Coupon Policy

Customers choosing to participate in the digital coupons are required to have an active online account with a valid, associate shopper card. Kroger employees or partners are prohibited to set up or otherwise maintain an online account not specifically associated to that employee or employee household.

A valid shopper card or an alternate ID is required for the use of digital coupons at the time of purchase.

Digital coupons and offers are deducted from a customer purchase prior to paper coupons or any other discounts and cannot be added back or removed once card has been scanned.

Limit one use per digital coupon per transaction

Digital offers cannot be combined with manufacturer paper coupons on the purchase of a single item

Digital offers do not double

A limit of 150 coupons can be loaded per household at one time

Digital reproductions of offers will not be accepted (such as using a mobile application to reproduce an image of an offer/coupon)

The store manager has the right to accept, decline, or limit the use of ANY digital coupon or offer.

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About skirnirh

I am a wife and mother of one who lives in San Jose, California. I enjoy couponing, walking/biking outside, financial matters, exercise, cooking and health news.
This entry was posted in Coupon Policies, Kroger Coupon Matchups. Bookmark the permalink.

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